Returns & Exchanges
At Kingsland Equestrian, we want you to be completely satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all equestrian apparel tags remain attached and the products are in clean, resellable condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.