Frequently Asked Questions
Everything you need to know about your Kingsland Equestrian shopping experience.
What is the typical shipping time for equestrian apparel?
We process most orders within 24-48 hours. Standard shipping typically takes 3-5 business days domestically, while international delivery times vary depending on the destination country and customs processing.
Can I return a product if it doesn't fit correctly?
Yes, we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please ensure that items like horse rugs or saddle pads are free of hair and dirt to qualify for a full refund.
How do I care for my Kingsland technical riding breeches?
To maintain the quality of the fabric and grip technology, we recommend washing your breeches inside out at 30°C. Avoid using fabric softeners and do not tumble dry; instead, hang them to air dry away from direct sunlight.
Do you offer international shipping for your collections?
Yes, we ship our premium equestrian gear worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your specific location and the weight of your order.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I find the right size for my horse's equipment?
We provide a detailed size guide on every product page. For horse-specific items like blankets and fly masks, we recommend measuring your horse according to our instructions to ensure the perfect fit and maximum comfort.